1. Submitting a takedown notice
If you believe content on Frameshot infringes your copyright, send a written notice to our designated agent (below) that includes:
- A physical or electronic signature of the copyright owner or a person authorised to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed (or a representative list, if multiple works on a single site).
- Identification of the material that is claimed to be infringing, with information reasonably sufficient for us to locate it (URL, workspace ID, account email if known).
- Your contact information — name, mailing address, telephone number, and email.
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.
Send notices to: dmca@frameshot.ai.
2. Designated agent
Our designated DMCA agent is registered with the United States Copyright Office. You can find the current agent listing at copyright.gov/dmca-directory. Email contact for DMCA matters: dmca@frameshot.ai.
3. Counter-notice
If you believe your content was removed in error, you may submit a counter-notice that includes:
- Your physical or electronic signature.
- Identification of the material that has been removed and the location at which the material appeared before it was removed.
- A statement under penalty of perjury that you have a good-faith belief that the material was removed as a result of mistake or misidentification.
- Your name, address, and telephone number, plus a statement that you consent to the jurisdiction of the federal district court for the district in which your address is located (or, if outside the US, the District of Delaware) and that you will accept service of process from the person who provided the original notice.
We may forward your counter-notice to the original complainant. If we do not receive notice that the complainant has filed an action seeking a court order against you within 10 to 14 business days, we may restore the removed material.
4. Repeat infringer policy
We terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances. A “repeat infringer” is generally any user who has received three or more uncontested or upheld takedown notices, but we reserve the right to terminate sooner for severe or willful infringement.
5. Misrepresentation
Section 512(f) of the DMCA imposes liability on anyone who knowingly materially misrepresents that material is infringing or was removed by mistake. We may seek damages and attorneys’ fees against parties who file abusive notices.